Hubbl outage affects set-top boxes and TVs. Find out how to resolve the issue and get streaming back.
Despite promotional claims to the contrary, not everyone is currently “Hubblin’.” An ongoing technical issue has left many unable to access their Hubbl streaming devices, with customers reporting widespread problems throughout today.
Users have taken to social media to share their frustrations, with some describing Hubbl devices exhibiting flashing lights and being stuck in a continuous cycle of powering on and off.
Others have reported their devices failing to turn on at all. While the exact start time of the outage remains unclear, it appears to have impacted a significant portion of customers throughout the day.
The issue is affecting both Hubbl set-top boxes and Hubbl Glass television models, products distributed in Australia by Foxtel Group. Compounding the issue, the same software bug seems to have impacted devices in the United Kingdom, where they are sold under the Sky Glass and Sky Stream brands.
The Foxtel Group has acknowledged the issue with a spokesperson telling TV Blackbox devices are now set to be automatically fixed overnight.
There is a global issue affecting Hubbl devices which we investigated as a high priority. Instructions on how to manually resolve the issue can now be found on the Hubbl Help site here.
Alternatively, device/s will automatically be fixed overnight with no further action required from the customer. We apologise for the inconvenience.”
Hubbl, which launched in Australia in March 2024, was introduced as a simplified solution for managing multiple streaming subscriptions.
However, the service’s initial rollout encountered some software issues, and several key apps were not available at launch. Since then, updates have added additional services, including Paramount+, Apple TV+ and Optus Sport.
Returned my Hubbl box today. It was the last straw.
I have had a flashing white light on the black box for three days now and still won’t start. When and if problem will be fixed. ( Frustrated )
All three of my devices went down Friday afternoon. They’re constantly cycling through the start up cycle. As of 9am Saturday they are all still down.
Mine is on off on off..over it going back to google chrome cast…plus because it has binge which is their service everything of mine PIN numbers phone numbers is going to my daughter in law..who shared her binge with me..she who has nothing to do with my hubbl..so although all my details are correct it by passes me goes right to her so no matter what pin I use it is declined..how crazy is that.
I’ve Had Mine Three Days…. Still not working this morning Very Fustrating!!!
Good.
I have a white flashing light my been out for about 2 days in Australia
“Global issue”
Foxtel media release team outdo themselves again. Shameless.
Still not fixed, 8.15pm Saturday 21st September. Has the device 2 weeks… almost ready to return this piece of junk.
This is so crap – still out at 8.20 pm Sat in Qld
Problem hit us Friday morning. Went to the Hubbl website and followed the instructions to register the problem. Had text message by the time I finished work that day. Followed the reset instructions and back up and running within 10-20 minutes. Hubbl then sent me an email with a $25 credit for being off-line for 12 hours. Can’t ask for better service.
Those complaining seem to be whingers who didn’t do the most basic web search to find out what was going on.
Hubbl continues to impress as a device and with their customer service.
Name another streaming device which has had a 12 hour outage.
Now we just need to get the sound in sync with picture…..
How many peeps have been scammed into buying this that already have smart TV’s? Typical Rupert grift.
mY hubbl IS NOT working It wont turn on I have 3 white dots and thats it??
My Hubble went down Friday night still not working tells me sending me an email. Still no email. What is going on. Only had it a month
If your hubbl box is not working, just use the app on your smart tv, or stream kayo or binge off the website on a pc or tablet.
But don’t tell Hamish or andy about that lol.