The network received hundreds of complaints, after special coverage interrupted scheduled programming.
Friday night’s special coverage of the death of Prince Philip, on the ABC, attracted 435 complaints, forcing the network to release a statement in response. More than three-quarters of the complaints were due to an interruption in scheduled programming of a repeat of Vera. Audiences made their voices heard on Facebook, with comments on the ABC’s page including;
“End of a era, now back to Vera!”
“Enough of this, they have been dribbling on for an hour now about it… PUT VERA BACK ON!!”
Along with complaints of the interruption to Vera, others were reportedly about the duration of the coverage.
In a statement, the ABC said
“The ABC’s special Friday night coverage of the death of Prince Philip meant interrupting the scheduled ABC TV broadcast of a repeat of Vera, which is now available to watch on ABC iview and will be rebroadcast on ABC TV this Thursday at 1.30pm. The ABC has received a relatively low 435 complaints about its overall coverage, more than three-quarters of which relate to the interruption of Vera. Other complaints were about other matters, such as the duration of our coverage.
The ABC’s coverage attracted strong audiences across our platforms, including an increase in audience engagement for ABC News articles and social media content. For example, the number of users of the ABC News website and ABC News app were up 24% and 14%, respectively, on average on Friday, while ABC News articles across Friday and the weekend recorded a total of 6.2 million page views.
Daily plays of the ABC News channel livestream on ABC iview were up 5% on Friday, while ABC News videos published to YouTube have recorded more than 1 million views to date.”